Help

General info
60 seconds is a mobile application offering users a new shopping experience, an innovative way of buying their favorite items. Every customer, around the world, has a possibility to define discounted price he is ready to pay for selected product. But, brand is the one deciding when the desired product will be sold at requested price.
We partner with top fashion and lifestyle brands and stores to give our users possibility to request a discount for their favorite item, before annual sales, black Fridays etc. Open communication between brands and users is in everyone’s interest. We all benefit together with 60seconds.
First, you have to download our app. Click here to download our app for iPhone and iPad, or click here to download our Android app to your mobile device. Simply register on mobile app if you are for the first time with us. Explore brands that we offer in your country, selectitem, color, size, discount, and just wait for the notification. Please remember, once you get a notification, you have just 60 seconds to decide. Happy requesting.
You can download the 60 seconds app for iPhone, iPad, and Android. Click here to download our app for iPhone and iPad, or click here to download our Android app to your mobile device.
About our sale
Each sale item has a set amount of inventory. It's very important to know that the brand itself decides when the requesteditem will be sold for a requested discount, and that you can send a request for the items of the brands that are available only in your country. When you select an item, and when you send a request for it, 60 seconds system shares data with a desirable brand, after that brand contacts you via notification when your item is ready to be sold by the price you requested.
Until status in your shopping cart says differently. Or until the item is sold out. Sometimes it may take a few months. Be patient. Priority is given to those whoare looking for a smaller discount. So if you want a product fast, our recommendation is to ask for a smaller discount, you will get a response very quickly.
The item will be blocked on your application, and you will not be able to submit a new request for the same.
Requests
Simply visit your Account page (Profile) on mobile app to see when your request was placed and its status. If you have questions prior to order/request, contact Customer Care at support@60seconds.app and one of our representatives will be happy to help.
You can't modify, you can only cancel your request, but it has to be before brand sends you notification.
We accept Visa, MasterCard, American Express, and Discover cards.
No. At this time we are not able to process requests over the phone. However, if you are having trouble placing your request, please call Customer Care at support@60seconds.app and one of our representatives will be happy to assist you.
No. We are currently unable to accept different forms of payment.
Account
To change your password, simply click "Account" in the top menu bar in mobile app. Under the "Profile" tab, you’ll see the "Password" section. Enter your new password, confirm, and click "Update My Password".
Don't worry, we've got you covered! Simply click "Sign in" at the first page of mobile app, then select "Forgot Password?" when prompted. We'll email you a link to reset your password.
You can add a new billing address or payment type during checkout.
Payments
Unfortunately, once an order has been placed, we can no longer edit payment information.
On your credit card statement, your charge will appear as OVDJE DA UBACIMO TO STO PODESITE U INVOICE SISTEMU. Note: Payment options will be presented at checkout.
As soon as your order is placed, brand authorizes the card for the full order value to confirm that funds are available. Brand capture the funds (charge your card) and order shipment of an item you bought with 60 seconds.
Your order total is guaranteed by (PAYMENT) at the exchange rate set when your order is placed. Foreign exchange rates are determined by (PAYMENT) and are based on interbank rates of exchange.
International taxes, tariffs (or duties), and value-added tax (VAT) are calculated at checkout (and will be included in the order total).
Shipment
When you place an order in 60 seconds, your transaction (shipping) will be the responsibility of the brand, but 60 seconds will gladly assist you with your customer service needs. Simply email support@60seconds.app.
Check the status of your order in your 60 seconds app or email us at support@60seconds.app.
Because brand works so quickly to ship you your order, it is not possible for them to cancel any part of your order once it has been placed. Please contact 60 seconds support at support@60seconds.app if you have any questions.
Brand may be able to change the shipping address for an order within 24 hours of the order being placed. However, a brand cannot change the country. For assistance, please contact 60 seconds at support@60seconds.app.
Return
If your order arrives damaged or is otherwise incorrect, please contact support@60seconds.app . 60 seconds support is here to help.